Frequently Asked Questions

Quickly Find the Account you Want – adding a Nickname makes it easier to distinguish accounts, especially those of the same type. 

The only changes you'll need to get used to are the new account suffixes, which we've outlined above. This is especially true if you have several accounts of the same type (such as several checking accounts). One way to make that a non-issue is to assign each of your existing accounts an Account Nickname.

We recommend giving your accounts nicknames now (e.g., Main Checking, Rental Checking, Vacation Savings, etc.) to differentiate between them after the upgrade. If you have several accounts of the same type (such as several checking accounts), adding an Account Nickname to your current accounts makes it easier to distinguish between the accounts in the future. Account nicknames make your account list simpler to read at a glance.

To create nicknames, log in to Online Banking, contact our Call Center, or stop into any branch office. To create nicknames in online banking:

• Log in to Online Banking
   
• Click on the Accounts Tab
   
• Click on Edit, which is located above your list of accounts, and follow the steps provided